Privacy Policy
This privacy policy describes how CogniSolutions France collects, uses, and protects information in connection with your use of our online platform and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect various types of information when you interact with our site or use this service. This includes information you provide directly to us, as well as information collected automatically when you use our platform.
Information you provide may include:
- Personal identifiers such as your name.
- Contact information such as a postal address or other contact details you may provide.
- Account information if you register for an account.
- Communications you send to us.
Information collected automatically may include:
- Technical information such as your IP address, browser type and version, operating system, and device information.
- Usage information such as pages you visit, links you click, and other actions you take on our site.
- Information about how you access and use the service.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our service.
- Improve, personalize, and expand our service.
- Understand and analyze how you use our service.
- Develop new products, services, features, and functionality.
- Communicate with you, directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- Process your transactions.
- Send you emails (if you have provided your email for this purpose and it is permitted by this policy).
- Find and prevent fraud.
- Comply with legal obligations.
Sharing Your Information
We may share your personal information with third parties in certain circumstances:
- With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as hosting, data analysis, payment processing, information technology, and customer service.
- For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With your consent: We may disclose your personal information for any other purpose with your consent.
- For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To protect rights: We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your Data Protection Rights (GDPR)
Under GDPR, you have certain data protection rights. These rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Links
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside France and choose to provide information to us, please note that we transfer the data, including personal data, to France and process it there.
CogniSolutions France will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, you can contact us at our physical address:
CogniSolutions France
25 Rue Lafayette
75009 Paris
France